Terms & Conditions

RULES AND REGULATIONS
This website is expressly owned by Kerala Hydel Tourism Centre. with the registered office 4th Floor, VydhyuthiBhavanam, Pattom, Trivandrum, Kerala, India. All design and content featured on “keralahydeltourism.com”– including navigational buttons and images, artwork, graphics, photography, text, and the like – are copyrights, trademarks, and/or intellectual property that are owned, controlled, or licensed by KHTC. This website in its entirety is protected by copyright. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial is prohibited without the prior written permission of KHTC, thus you may not reproduce, publish, display, modify, sell, or distribute any of the materials from "keralahydeltourism.com". You may, however, download or electronically copy and print any of the page content displayed on the site, but please remember that these are available for your personal, non-commercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you. KHTC's rules for booking of tickets apply to all such transactions along with the terms and conditions imposed for Internet based booking. Kindly read the terms and conditions applicable to Internet booking through the KHTC web site before using this portal.

USER REGISTRATION

• Tickets can be booked as a registered user on “keralahydeltourism.com” website. By registering your credentials on the website, you will be able to easily use this portal in case you book tickets in future. No user can register more than once on the site using unique data.
• Please enter the right email address and phone number. Everything that follows is done with these. So enter data very carefully. This information cannot be changed in the future.
• Booking is possible only after logging in.
• KHTC reserves the right to accept or reject applications without assigning any reason.
• Be careful to enter correct information
• If you have not yet created an account to login, click on the "Login" Link at the top of the page and enter the required information to get the account.
• Login should be done using mobile number, Captcha Text and OTP. So, please remember your registered mobile number for further login

ID Proof
Visitors should carry authorized ID mentioned while booking the e-ticket in original during visit and same will be accepted as proof of identity failing which the ticket will be considered as void.

Pre/postpone of Ticket
Preponement / postponement of tickets is not allowed.

Limitation of liability
Given the unpredictability of technology and the online environment, KHTC does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. KHTC shall not be liable for damages of any kind related to your use of or inability to access this website.

Ticket
Ticket - Means any ticket issued by us. It is an authorization to visit using our ticket booking facility for the specified visit over the network of KHTC.
Entrance Ticket - Children are defined as those under the age of 12. Anyone older than the specified, must take full ticket.
Boating ticket - The seats available for each boat are the total number of passengers including children (no age limit). No more passengers will be allowed.

Slot - The time at which the chart for a particular service is prepared. The ticket verification should be completed by reaching the center 15 minutes before the booking time/slot.